Shipping and Delivery Policy for Car Tool India
Effective Date: November 19, 2025
At Car Tool India, we partner with verified transporters and trusted courier services to ensure reliable and secure delivery of your automotive tools and diagnostic equipment. Please read this policy carefully to understand the shipping methods, delivery timelines, and responsibilities.
Shipping Partners
We use only verified transporters and courier partners with proven reliability. Your products will be shipped via these trusted partners unless you choose otherwise.
Delivery Timeframe
The typical delivery duration across India is between 3 to 6 working days, depending on factors such as delivery location, courier partner, and transporter. While we strive to meet these timelines, unforeseen delays due to local conditions, holidays, or the courier service may occur.
Customer-Selected Courier Service
If you opt to use your preferred courier for shipment, the responsibility for delivery timelines, package safety, and any loss or damage rests entirely with you.
Car Tool India does not provide refunds, replacements, or compensation for lost or damaged shipments handled by customer-selected courier services.
Car Tool India-Selected Courier Service
When we select the shipment courier or transporter, we assume full responsibility for the safe and timely delivery of your order.
In the event of lost or damaged shipments under our courier selection, we will process returns, replacements, or refunds in accordance with our Refund and Cancellation Policy.
Shipping Charges
Shipping charges applicable to your order will be communicated during order confirmation.
For lost or damaged shipments handled by us, shipping charges will be waived for replacement or refund processing.
Return shipping fees for customer-initiated returns or warranty replacements are the responsibility of the customer.
Shipment Tracking
Where available, tracking information will be shared to allow you to monitor your order status.
Contact Us
For questions, concerns, or assistance related to shipping and delivery, please contact:
Car Tool India
Phone: +91-9109565095 / +91-9301790431
Email: contact@cartoolindia.com